FAQ

What is property management?

Property management is the service of managing a rental property for the owner. This includes tasks such as finding tenants, managing maintenance requests, collecting rent, and paying utilities.

Why Choose Metropolitan Real Estate as Your Property Manager?

Metropolitan Real Estate is a full-service property management company that offers a wide range of services to both landlords and tenants. We are committed to providing our clients with the best possible experience, and we are confident that we can help you achieve your property management goals.

If you are looking for a property manager who can provide you with the peace of mind and confidence you need, then Metropolitan Real Estate is the right choice for you. Contact us today to learn more about our services and how we can help you achieve your property management goals.

What services does Metropolitan Real Estate offer?

Metropolitan Real Estate offers a wide range of property management services, including:

  • Tenant finding: Our team of professionals will find qualified tenants for your property.
  • Maintenance request management: We will manage all maintenance requests for your property, from minor repairs to major repairs.
  • Rent collection: We will collect rent from your tenants on time.
  • Property management: We will handle all administrative tasks related to your property, such as lease renewals, updating tenant information, and managing maintenance records.
  • Investment property acquisition and liquidation: We can help you find and acquire investment properties that meet your criteria, or liquidate existing assets through our network of investors or on the open market.

What guarantees does Metropolitan Real Estate offer?

Metropolitan Real Estate offers guarantees for both landlords and tenants. For landlords, we offer a 30-day rented guarantee and a single lease guarantee. For tenants, we offer an eviction guarantee and a clean pet guarantee.

What are the benefits of hiring a property manager?

Hiring a property manager can offer a number of benefits, such as:

  • Time freedom: Owners who hire a property manager can free up their time for other activities, such as their job or hobbies.
  • Peace of mind: Owners can rest assured that their property is in good hands and is being professionally managed.
  • Cost savings: Owners can save money on management costs, such as the time and effort of managing their property themselves.

How much does it cost to hire a property manager?

The cost of hiring a property manager varies depending on a number of factors, such as the type of property, the location of the property, and the level of services required. In general, the cost typically ranges between 6% and 12% of the monthly rental income of the property. At Metropolitan Real Estate, our competitive management fee is 7.9% of collected rents, ensuring you receive comprehensive property management services without breaking the bank.

How can I find a good property manager?

When looking for a property manager, it is important to consider the following factors:

  • Experience: The property manager should have experience managing properties similar to yours.
  • Reputation: It is important to research the reputation of the property manager before hiring them.
  • Services offered: Make sure the property manager offers the services you need.
  • Cost: Compare the prices of several property managers before making a decision.

What should I do if I am considering hiring a property manager?

If you are considering hiring a property manager, the first thing you should do is request a free consultation. During the consultation, you will be able to meet the property manager and their services, and you will be able to ask questions to make sure they are the right person for your property.

What happens if my tenant doesn't pay rent?

Metropolitan Real Estate understands that eviction can be a costly and disruptive process. That’s why we strive to avoid it whenever possible. If your tenant doesn’t pay rent, our team will work with them to find a solution. However, if we can’t reach an agreement, we can initiate the eviction process and have the tenant out within weeks of the first missed payment.

What happens if my tenant causes damage to my property?

If your tenant causes damage to your property, Metropolitan Real Estate will help you notify the tenant of the damage and follow the repair procedure set forth in your lease. If the tenant does not repair the damage, Metropolitan Real Estate may hire a contractor to repair it and then bill the tenant for the repair costs.

What happens if I have to sell my property?

If you have to sell your property, Metropolitan Real Estate will help you prepare your property for sale and find a buyer. Metropolitan Real Estate can also assist you with negotiating the sale price and closing the transaction.

What happens if my tenant wants to renew their lease?

If your tenant wants to renew their lease, Metropolitan Real Estate will help you negotiate the terms of the new lease. Metropolitan Real Estate can also help you prepare your property for the lease renewal.

What happens if my tenant wants to move out?

If your tenant wants to move out, Metropolitan Real Estate will help you find a new tenant for your property. Metropolitan Real Estate can also help you prepare your property for the tenant’s move-out.

What happens if my tenant has an emergency?

If your tenant has an emergency, Metropolitan Real Estate will help you respond to the emergency as quickly as possible. Metropolitan Real Estate can also help you communicate with the tenant and coordinate the necessary repair or maintenance services.

What happens if my tenant has a complaint?

If your tenant has a complaint, Metropolitan Real Estate will help you resolve the complaint as quickly as possible. Metropolitan Real Estate can also help you communicate with the tenant and find a solution.

What happens if I need information about my property?

If you need information about your property, Metropolitan Real Estate will provide you with the information you need. Metropolitan Real Estate can also help you access the maintenance and rental records for your property.

What happens if I need help with something else?

If you need help with something else, Metropolitan Real Estate will help you in any way they can. Metropolitan Real Estate is here to help you manage your property efficiently and profitably.

What happens if I am not satisfied with the service of Metropolitan Real Estate?

If you are not satisfied with the service of Metropolitan Real Estate, please don’t hesitate to reach out to your dedicated account manager or a member of our leadership team. We are committed to open communication and finding solutions that address your concerns. If, after discussing your dissatisfaction, you ultimately decide to terminate the management agreement, you can do so at any time and with no cancellation fees. At Metropolitan Real Estate, your happiness is our top priority, and we want our owners to feel completely confident in our partnership.